In Dec 2020, Indian Investing Conclave hosted our MD & CIO Mr. Ravi Dharamshi, who spoke about about CPaaS (Communications Platform as a Service), an opportunity.
Quick Summary:
A CPaaS is a cloud-based platform that enables developers to add real-time communications features to their own applications without needing to build back end infrastructure and interfaces.
It is a niche segment within technology, even though we have few companies in this segment which are listed.
Investment Hypothesis in CPaaS companies (growing at 40%)
– Crossed the technology adoption chasm
– Huge addressable opportunity – Industry growth estimates 30-50%
– Profitable Unit Economics
– Cash Generating
– Incremental cost of customer acquisition is very low.